Effective August 10, 2026 · Version 2.0
Immediate electronic delivery
By accepting the checkout acknowledgment, the buyer requests delivery as soon as Stripe confirms payment. A signed webhook—not a browser redirect—creates the entitlement.
Protected access
Premium files are delivered through expiring tokens. The initial entitlement permits up to five protected download attempts; links expire after 15 minutes and may be reissued while the entitlement remains eligible.
Refunds
Because delivered digital files cannot be returned, completed downloads are generally non-refundable except where required by law, where duplicate charges occur, or where a file is materially defective and support cannot resolve it.
Revoked access
Refunded, disputed, failed, expired, or otherwise ineligible payments do not retain active download access. License violations may result in suspension without creating resale or ownership rights.
Support
Report access or file problems promptly to contact@crownthrive.com with the purchase email and product identifier.
Chargebacks
Contact support before disputing a valid charge so access, duplication, or file issues can be reviewed.
Questions?
Contact CrownThrive at contact@crownthrive.com.